Welcome to BRAiNS Academy Summer Camp!

Return and Refund Policy to buyers.

There are no refunds! Except for dire emergencies where the student 30 days before the camp commences. 

**Refund Policy:**

We understand that circumstances may arise where you need to request a refund for a product or service you've purchased from us. Here's our refund policy to guide you through the process:

1. **Eligibility for Refund:** Refunds are granted under specific circumstances, such as:

   - Defective or damaged products upon delivery.

   - Non-receipt of the product within the stipulated delivery period.

   - Dissatisfaction with the quality or performance of the product or service, within reasonable parameters outlined in our terms of service.

2. **Refund Procedure:** To request a refund, please contact our customer support team within 30 days of purchase or delivery, providing relevant details such as order number, product details, and reason for the refund request. We may require additional information to process your request effectively.

3. **Refund Processing:** Once your refund request is received and validated, we will initiate the refund process. Refunds may be issued in the original form of payment or via store credit, depending on the circumstances and our discretion. Please note that processing times may vary depending on your payment provider.

4. **Non-Refundable Items:** Certain items may not be eligible for a refund, including:

   - Digital products or services that have been accessed or used.

   - Customized or personalized products that cannot be resold.

   - Services that have already been rendered.

5. **Cancellation Policy:** If you wish to cancel an order before it is shipped or a service is rendered, please contact us as soon as possible. We will make every effort to accommodate your request, but please note that orders already processed or shipped may not be eligible for cancellation.

6. **Contact Us:** For any inquiries or assistance regarding refunds or cancellations, please reach out to our customer support team. We're here to help and ensure your satisfaction with our products and services.

Please note that this refund policy is subject to change without prior notice. We reserve the right to amend or update our policies as necessary to best serve our customers and maintain the integrity of our business operations.